• Will there be a shipping confirmation once the order is placed?

Yes, via email you will receive the Order Number and details of your purchase.


  • How long does shipping take?

2-4 weeks.


  • I ordered multiple items, why did I only receive one? 

We have multiple manufacturing sites, some of which only focus on creating specific 

items. Due to this, it is possible that you may receive an item separately from the rest
of your ordered products. 

Please rest assured if all items from your order do not arrive at once, the rest of your 
order it's on its way!


  • How can I contact you?

You can contact us by going to our contact form.


  • How do I track my package?

We will send you an email confirmation containing your tracking information as soon 
as soon as your order has shipped. You can follow your order by clicking on order tracking.
Please note that it can take up to 3-7 days for the tracking information to be updated 
on their website.
Please note that it can take up to 3-7 days for the tracking information to be updated 
on their website.

  • I did not get a tracking number, what do I do?

If you did not get a tracking number after 3 days of placing your order you can simply email us in our contact form and we will gladly provide you with one.


  • How is my order shipped?

Orders are shipped during regular business days, excluding holidays. Any orders
placed on Saturday or Sunday will be shipped the following Monday.

  • What are your payment options?

We accept four types of major credit cards (MasterCard, Visa, American Express), as well as PayPal and PayPal Express.

  • What if there are items missing or incorrect products when I receive my order?

For missing or wrongly shipped items, please email us on our contact form. Please quote your transaction reference number (Order #) and provide us with a proof (image file size should be below 1MB). We will be more than happy to reship you the correct item with no extra cost and we will not ask for the item that was wrongly sent to you back! You may keep it as a gift from us.

  • I would like to change my items ordered. What should I do?

Amending your order is allowed on or before 11:00pm (PDT, -7 GMT) on the same day from the order being placed. You may contact us via support@yoursmartgadget.com to request for change.

  • Is it safe to use my credit card on your website?

To ensure a safe payment procedure, our website uses credit card processor for a reliable and secure internet payment gateway, keeping all data encrypted with

  • Do you ship internationally?

Yes! We ship worldwide generally within 10-20 days.

  • Will you be adding more products?

We are focused on sourcing the best products our customers, as a result, we are 
constantly researching and adding new quality products to our store.